At ari123, protecting your personal data is a core obligation — not an afterthought. This Privacy Policy explains precisely what information we collect, why we collect it, how we use it, and what rights you hold over your own data as a member of Indonesia's premier English-language betting platform.
All data transmitted between your device and ari123 servers is protected by industry-standard TLS/SSL encryption. Sensitive fields — including payment details and identity documents — are encrypted at rest using AES-256.
ari123 does not sell, rent, or trade your personal information to any third-party advertiser or data broker. Your data is shared only with essential service providers operating under binding confidentiality agreements.
Identity documents submitted for KYC verification — including your Indonesian KTP — are stored in isolated, access-controlled environments. KYC data is never used for marketing and is retained only as long as legally required.
Members have the right to access, correct, export, and request deletion of their personal data at any time, subject to legal retention obligations. Submit a data request via our 24/7 support channel and we will respond within 30 days.
Promotional communications — including email updates about bonuses, BRI Liga 1 odds boosts, and seasonal offers for Idul Fitri or Ramadhan — require your explicit opt-in. You may withdraw consent and unsubscribe at any time.
ari123 uses strictly necessary cookies for session management and optional analytics cookies to improve platform performance. No advertising or cross-site tracking cookies are deployed on the ari123 platform.
Notice to Members: This Privacy Policy forms part of the ari123 Terms & Conditions and is incorporated by reference therein. By registering an account on the ari123 platform, you acknowledge that you have read this Policy and consent to the collection and processing of your personal data as described herein. You must be at least 21 years of age to register.
The following terms carry the meanings set out below throughout this Privacy Policy:
ari123 is an international online sports betting and casino platform operated primarily for the Indonesian market. The Platform is available in English and offers Indonesian members a comprehensive wagering experience encompassing sports betting on BRI Liga 1, the EPL, La Liga, Serie A, the Bundesliga, and the UEFA Champions League; live casino products powered by Evolution Gaming and Pragmatic Play; togel (traditional numbers lottery) draws; and a broad range of slots from leading studios including Pragmatic Play, NetEnt, and Microgaming.
ari123 serves members across major Indonesian cities including Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, Semarang, Makassar, and Palembang. All financial transactions on the Platform are denominated in IDR (Indonesian Rupiah), and all payment processing is integrated with major Indonesian banks — BCA, BRI, BNI, Mandiri, CIMB Niaga — and leading e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja.
For data privacy inquiries, ari123 can be reached via email at [email protected] or through the 24/7 live chat facility on the Platform homepage.
ari123 collects the following categories of Personal Data in connection with the operation of the Platform:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, national ID number (KTP), nationality | Registration & KYC verification |
| Contact Data | Email address, phone number, residential address | Registration |
| KYC Documents | KTP photograph, proof of address, selfie with ID | First withdrawal request |
| Financial Data | Bank account name and number (BCA/BRI/BNI/Mandiri etc.), e-wallet ID (OVO/DANA/GoPay), transaction history | Deposit & withdrawal requests |
| Wagering Data | Bet history, game play logs, win/loss records, session duration | Ongoing platform use |
| Technical Data | IP address, browser type and version, device type and OS, screen resolution, referral URL | Each platform visit |
| Usage Data | Pages visited, features accessed, click-path data, session timestamps (WIB) | Ongoing platform use |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channel, promotional history | Registration & account settings |
ari123 does not collect special-category data (such as health information, political opinions, religious beliefs, or biometric data beyond what is inherent in a KTP photograph submitted for identity verification). If you are concerned about any data category not listed above, please contact our support team.
ari123 collects Personal Data through the following channels:
ari123 processes your Personal Data for the following specific purposes. We do not process data for purposes incompatible with those listed here without first obtaining your explicit consent.
ari123 processes your Personal Data on one or more of the following legal bases, depending on the nature of the processing activity:
ari123 does not sell, rent, or otherwise transfer your Personal Data to third parties for their own commercial purposes. We share Personal Data only in the following defined circumstances, and only to the extent strictly necessary for the stated purpose:
All third-party Data Processors engaged by ari123 are required to execute a Data Processing Agreement (DPA) confirming that they will process Member data only on ari123's documented instructions, maintain appropriate technical and organizational security measures, and delete or return all Personal Data upon termination of their engagement.
ari123 is an internationally operated platform and, as a result, your Personal Data may be transferred to and processed in countries outside Indonesia. Where such transfers occur, ari123 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that required by applicable international data protection principles.
Safeguards employed by ari123 for international transfers include:
If you would like further information about the specific safeguards applied to any particular international transfer of your Personal Data, please contact our support team at [email protected].
ari123 retains your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention schedule applies:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of membership + 5 years after account closure | Legal obligation / AML compliance |
| KYC identity documents | Duration of membership + 5 years after account closure | Legal obligation / regulatory requirement |
| Financial transaction records | Duration of membership + 5 years after account closure | Legal obligation / financial crime compliance |
| Wagering / game play history | Duration of membership + 2 years after account closure | Contractual / dispute resolution |
| Customer support correspondence | 3 years from date of interaction | Legitimate interest / quality assurance |
| Marketing preference records | Until consent withdrawn + 1 year | Consent / legal compliance |
| Technical / session logs | 13 months from collection | Legitimate interest / security monitoring |
| Responsible gaming records | Duration of exclusion period + 5 years | Legal obligation / duty of care |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual. Anonymized, aggregated data may be retained indefinitely for statistical and analytical purposes.
As a Member of the ari123 platform, you hold the following rights in respect of your Personal Data. ari123 will respond to all valid data rights requests within 30 calendar days of receipt. Requests may be submitted via the 24/7 live chat or by email to [email protected].
Please note that some rights are subject to exemptions under applicable law. For example, ari123 cannot erase financial transaction records that must be retained for AML compliance purposes, even where a Member requests erasure. In such cases, ari123 will explain the applicable exemption in its response to your request.
The ari123 platform uses cookies and similar tracking technologies to deliver core functionality and, where you have consented, to analyze platform performance. The following cookie categories are in use:
ari123 does not deploy third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. You can manage or disable non-essential cookies at any time through your browser's privacy settings. Please note that disabling functional cookies may affect the quality of your Platform experience.
The ari123 platform is strictly for adults aged 21 and over. ari123 does not knowingly collect Personal Data from any person under the age of 21. Age verification is a mandatory step in the KYC process and is enforced prior to the processing of any withdrawal request.
If ari123 becomes aware that Personal Data has been collected from an individual who was under 21 years of age at the time of registration, the relevant account will be suspended immediately, all associated data will be securely deleted (subject to applicable legal retention obligations), and any deposited funds will be handled in accordance with ari123's responsible gaming and anti-fraud protocols.
If you are a parent or guardian and have reason to believe that a minor in your care has opened an ari123 account, please contact our support team immediately at [email protected].
ari123 implements a layered suite of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While ari123 takes all reasonable steps to protect your data, no digital platform can guarantee absolute security. Members are encouraged to use strong, unique passwords for their ari123 accounts and to enable two-factor authentication where available.
The ari123 platform may contain references to game providers, sports leagues, or payment services that operate their own independent digital properties. This Privacy Policy applies solely to data collected and processed by ari123 through the ari123.cam platform. ari123 does not control, and is not responsible for, the privacy practices of any third-party website or service.
Members who access third-party content — for example, by navigating to a game provider's website directly — do so at their own risk and are advised to review the relevant third party's privacy policy before providing any personal information to that service.
ari123 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. Where a proposed revision is material — meaning it meaningfully affects how we collect, use, or share your Personal Data — ari123 will provide at least 14 days' advance notice via your registered email address and a prominent banner notice on the Platform.
The "Last Revised" date at the top of this Policy will be updated each time a revision is published. We encourage Members to review this Policy periodically. Continued use of the Platform following the effective date of any revision constitutes your acknowledgment of the updated Policy. If you do not accept the revised terms, you must cease using the Platform and contact support to close your account.
For any question, concern, or request related to this Privacy Policy or the processing of your Personal Data by ari123, please reach our data privacy team through the following channels:
If you are not satisfied with ari123's response to your privacy inquiry or data rights request, you have the right to escalate your complaint to the competent data protection supervisory authority in your jurisdiction. ari123 will cooperate fully with any such authority in the resolution of Member complaints.
For matters relating to responsible gaming — including self-exclusion, deposit limits, or concerns about problem gambling — please visit our dedicated Responsible Gaming page or contact support directly. The 21+ rule is enforced on all ari123 products without exception.
Our support team is available around the clock to handle data requests, privacy inquiries, and account concerns. You can also review our full Terms & Conditions or visit our FAQ for quick answers.